www.saltrosecosmetics.com is the online shop of Salt & Rose Lifestyle GmbH a swiss registered company in the canton of Zürich. These General Terms and Conditions (hereinafter "GTC") of Salt & Rose Lifestyle GmbH (hereinafter "Salt & Rose") apply to all services and products (hereinafter "Products") of Salt & Rose's online shop. All other services are regulated in separate terms and conditions. Salt & Rose defines a customer as any natural or legal person who maintains business relations with Salt & Rose.
These terms apply to all products or services offered by Salt & Rose in its online shop. All sales and deliveries are made exclusively according to these terms. Any terms that the customer may have that diverge or contract those contained herein are not recognized by Salt & Rose, unless otherwise expressly agreed in writing.
Salt & Rose constantly strives to be innovative and up-to-date. We provide our services professionally and carefully in accordance with these terms and other contractually agreed terms. Salt & Rose strives constantly to offer its customers the best and latest products.
All of Salt & Rose's prices, unless otherwise stated, include VAT, any advanced recycling fees and any copyright license fees.
Salt & Rose constantly strives to inform its customers about the products and services offered to the best of its ability. Some of this information is supplied directly by the manufacturer or supplier of the product which Salt & Rose has merely compiled and published in an way that is accessible to its customers. Salt & Rose does not offer any guarantee of the information it provides concerning products, services, recommendations, warranty terms and periods. In particular, Salt & Rose assumes no liability that such information is accurate, completeness and up-to-date.
Salt & Rose attaches great importance to tracking the availability of its products as carefully and accurately as possible. Many of the products are sourced from manufacturers outside of Switzerland. Production or supply shortages or incorrect inventory data may result in delays in delivery. Salt & Rose assumes no liability for any information concerning expected delivery times, which should therefore not be considered binding and subject to change at any time and without notice. It is possible that delivery may become impossible if a product can no longer be manufactured or delivered.
The products, services and prices published at www.[SaltRoseCosmetics].com constitute an offer to sell. This offer, however, is always subject to the subsequent condition that delivery may be impossible or the price was incorrectly posted (either by the manufacturer or by Salt & Rose). This means that articles that are no longer available will not be delivered. In addition, this may mean that we have not indicated the correct price in our shop.
The customer enters into a contract with Salt & Rose upon submitting an order through our online shop or by email. Salt & Rose will acknowledge the receipt of the customer's order by sending an automatically generated order confirmation email. This automatically generated order confirmation does not warrant that the product is actually available and can be delivered. It merely indicates to the customer that Salt & Rose has received his order and that the customer has entered into a contract, subject to the ability of Salt & Rose to fulfil the order.
If the product is not available or its price was inaccurately posted, the contract will be terminated immediately without further input from the parties. We will inform the customer immediately if this situation occurs. If the product has already been delivered to the customer, the title to the item will automatically revert to Salt & Rose and the customer will be required to return it in exchange for a refund from Salt & Rose of the purchase price. If the product has not already been delivered to the customer, the customer will not be obliged to pay the purchase price or accept delivery. If either situation occurs, Salt & Rose is not required to make a substitute delivery.
The customer agrees to pay using one of the payment options provided by Salt & Rose. Currently, only those supported credit and debit cards displayed when checking out from the online shop are available. After making the purchase, the customer will be sent a receipt by email and the order will be put together by Salt & Rose and prepared for shipping.
Products delivered to the customer remain the Salt & Rose's property until such time as full payment of the purchase price is received. The customer hereby grants Salt & Rose the right to register a lien against products for which it holds an ownership interest.
If the customer fails to meet his payment obligations in whole or in part, all outstanding amounts become payable immediately. Salt & Rose reserves the right to suspend all deliveries. In addition, Salt & Rose reserves the right to rescind the orders concerned. This contract termination occurs automatically and without notice eight days have passed since Salt & Rose sent the customer a warning demanding payment.
Salt & Rose may impose a fee of CHF 20.00 for the manual administrative work required to collect outstanding debts from the second payment reminder. In addition, Salt & Rose reserves the right to initiate collection proceedings with any collection agency determined by Salt & Rose. Any invoices handed over to a collection agency may result in additional charges for the customer. This costs will be at least CHF 50.00.
Salt & Rose can remove the ability of the customer to place orders on account at any time, especially if there has been a payment default or other circumstances that reduce his creditworthiness. In this case, the customer will only be able to place orders prepaid with a credit card.
Orders placed by the customer with Salt & Rose are binding as set forth in §6 above. The customer is then obligated to accept delivery of the products ordered. Subsequent amendments and cancellations are possible in certain cases, but solely at the discretion of Salt & Rose and may incur processing charges of up to 30% of the contract value, but no less than CHF 50.00, as well as any loss incurred to the products' value since being ordered.
If the customer fails to accept delivery of the products as required herein within two weeks, Salt & Rose may terminate the contract and charge the customer the processing fees outlined in the previous paragraph.
If Salt & Rose is able to deliver the product as set forth in §6 above, the customer may rescind the order no earlier than four weeks after the agreed delivery date. If the order is cancelled due to non-delivery, Salt & Rose will refund the customer any amounts he has already paid.
Returnable items can be returned to Salt & Rose within 30 days of the invoice date. Warning: the goods must be in absolutely new, unused, unwashed and original condition incl. any and all labels and original packaging and must be returned with the bill. The returns can be sent back by post. The customer shall bear the costs of returning merchandise. Please read our return policy for the exact procedure.
All orders, delivered to the customer's location, are to be checked immediately for accuracy, completeness and integrity. If there are any errors or damage (visible or invisible), the customer shall notify Salt & Rose immediately by email, after discovery, but no later than 7 calendar days after the delivery was received or the order was picked up. For Salt & Rose to process your damage claim, the order and its packaging must the kept and the product(s) must not be used.
Since Salt & Rose does not produce the products it sells, therefore have no influence on their durability or functionality or the manufacturer's warranty coverage. Therefore terms and duration of the manufacturer's warranty apply.
If the customer has a warranty claim, the manufacturer shall provide a repair, replacement with an equivalent product or a refund of the product's current value, but no more than the price at which it was purchased. The decision lies with the manufacturer in any case.
A warranty claim will only be fulfilled if there are no reasons preventing its fulfilment such as damage caused by incorrect handling or mechanical damage. Such damage might include elemental damage, moisture damage, damage from falls or impact, excessive wear and defects as a result of unauthorized interventions or modifications of the product. Wear and tear parts, batteries, lamps, etc. are excluded from the warranty or have a reduced warranty period.
Any replacement or repair performed as part of a warranty claim does not extend the original warranty period.
In all other instances, the statutory warranty provisions according to §197 ff of the Swiss Code of Obligations applies. The customer has a right to repair, but not a right to an exchange or price reduction.
Salt & Rose may issue discount coupons. These coupons may require a minimum order value. This will be indicated on the coupon itself. Discount coupons may not be combined. This means that only one coupon may be redeemed per purchase. Discount coupons can be redeemed online only.
Salt & Rose hereby waives any and all liability for damages arising from non-delivery, breach of contract, negligence when entering into the contract or impermissible actions, unless they are the result of intentional or grossly negligent actions by Salt & Rose or its agents.
WARNING: Any liability for indirect or consequential damages arising from the use, misuse or failure of products delivered by Salt & Rose is excluded.
We appreciate your interest in our products. Protecting your privacy is very important to us. Below we provide detailed information about how we handle your data.
Collection, Processing and Storage of Data
You can visit our website at any time without providing any information about yourself. We only store access data without personal reference, such as the name of your Internet service provider, the site from which you came or the name of the file requested. This data is used solely to improve our website and do not allow us to draw any conclusion about your person. Google Analytics can be used for this purpose. You can prevent this analysis by installing special software in your browser.
Personal data are only collected when you provide it in connection with your order or when registering for our newsletter. The information you provide will be used without your express further permission solely to process your order. Once the terms of the contract have been fulfilled and full payment has been received, your data will be blocked from further use and the deleted after the data retention period required by tax and commercial statutes unless you have given express consent to the further use of your data. When registering for our newsletter, your email address will be used for advertising purposes, until you unsubscribe from the newsletter. You may unsubscribe at any time.
Use of Cookies
On several pages, we use cookies to make the use of our site more user-friendly and to enable the use of certain functions. Cookies are small text files stored on your computer. Most of the cookies we use are deleted from your hard drive after ending your browser session (so-called session cookies).
Disclosure of Personal Data
We will transfer your data to the company shipping your order, to the extent necessary to deliver the goods. To process your payment, we will share your payment information with the bank responsible for processing the payment.
Right to information
According to the Federal Data Protection Act you have the right to request information about the data we have stored about you and the right to correct, block or delete this data.
Contact for Privacy Policy Concerns
For questions regarding the collection, processing or use of personal information, the disclosure, correction, blocking or deletion of data and revocation of consents granted, please contact: hello@saltrosecosemtics.com
The place of jurisdiction is Zurich. This contract is subject to Swiss law.
Salt & Rose GmbH
Klosbachstrasse 37
8032 Zürich
Switzerland
UID: CH-020.4.078.200-7
MWST: CHE-376.990.975
Accepted Payments
Saltrosecosmetics.com currently provides the following payment methods:
American Express
Apple Pay
Google Pay
TWINT
POST E-FINANCE
VISA
MASTERCARD
Paypal
Subject to change.
(Datenschutz)
PRIVACY POLICY (“Privacy” button in footer)
1.1 We are pleased that you are visiting our website and thank you for your interest. In the following, we inform you about the handling of your personal data when using our website. Personal data is any data by which you can be personally identified.
1.2 This website uses SSL or TLS encryption for security reasons and to protect the transmission of personal data and other confidential content (e.g. orders or enquiries to the person responsible). You can recognize an encrypted connection by the string "https://" and the lock symbol in your browser line.
When you use our website for information purposes only, i.e. if you do not register or otherwise transmit information to us, we only collect the data that your browser transmits to our server (so-called "server log files"). When you call up our website, we may collect the following data, which is technically necessary for us to display the website to you, that includes but not limited to:
Our visited website
Date and time at the time of access
Amount of data sent in bytes
Source/reference from which you reached the page
Browser used
Operating system used
IP address used (if applicable: in anonymized form)
The data is not passed on or used in any other way. However, we reserve the right to check the server log files retrospectively if there are concrete indications of illegal use.
In order to make visiting our website more attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your end device. Some of the cookies we use are deleted again after the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your terminal device and enable us or our partner companies (third-party cookies) to recognize your browser on your next visit (persistent cookies). If cookies are set, they collect and process certain user information such as browser and location data and IP address values to an individual extent. Persistent cookies are automatically deleted after a specified period of time, which may vary depending on the cookie.
In some cases, cookies are used to simplify the ordering process by storing settings (e.g. remembering the contents of a virtual shopping basket for a later visit to the website).
We may work with advertising partners who help us to make our website more interesting for you. For this purpose, cookies from partner companies may also be stored on your hard drive when you visit our website (third-party cookies). If we cooperate with aforementioned advertising partners, you will be informed individually and separately about the use of such cookies and the scope of the information collected in each case within the following paragraphs.
Please note that you can set your browser in such a way that you are informed about the setting of cookies and can decide individually about their acceptance or can exclude the acceptance of cookies for certain cases or generally. Each browser differs in the way it manages cookie settings. Please note that if you do not accept cookies, the functionality of our website may be limited.
Personal data is collected when contacting us (e.g. via contact form, product orders or e-mail). Which data is collected in the case of a contact form or/and ordering products, can be seen from the respective input forms. This data is stored and used exclusively for the purpose of answering your request or/and processing your order correctly. Your data will be deleted after your request has been processed. This is the case when the circumstances indicate that the matter in question has been conclusively clarified and provided that there are no legal obligations to retain data.
Personal data is collected and processed when you provide it to us for the purpose of executing a contract or opening a customer account. Which data is collected can be seen from the respective input forms. Deletion of your customer account is possible at any time and can be done by sending a message to our address. We store and use the data you provide for the purpose of processing the contract. After complete processing of the contract or deletion of your customer account, your data will be blocked with regard to tax and commercial law retention periods and deleted after expiry of these periods, unless you have expressly consented to further use of your data or a legally permitted further use of data has been reserved on our part, about which we inform you accordingly below.
Registration for our e-mail newsletter
By providing your personal data, you consent to us using this data to send you newsletters.
We store your IP address entered by your Internet service provider (ISP) as well as the date and time of registration in order to be able to trace any possible misuse of your e-mail address at a later date. The data collected by us when you register for the newsletter is used exclusively for the purpose of advertising in the newsletter. You can unsubscribe from the newsletter at any time via the link provided in the newsletter or by sending us a corresponding message. After unsubscribing, your e-mail address will be deleted from our newsletter distribution list immediately, unless you have expressly consented to further use of your data or we reserve the right to use your data in a way that goes beyond this and is permitted by law and about which we inform you in this declaration.
The personal data collected by us will be passed on to the transport company commissioned with the delivery as part of the contract processing, insofar as this is necessary for the delivery of the goods. We pass on your payment data to the commissioned credit institution within the framework of payment processing, insofar as this is necessary for payment processing. If payment service providers are used, we will explicitly inform you about this below.
Use of payment service providers (payment services)
Paypal
When paying via PayPal, credit card via PayPal, direct debit via PayPal or - if offered - "purchase on account" or "payment by instalments" via PayPal, we pass on your payment data to PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal") as part of the payment processing. This information is only passed on insofar as this is necessary for the processing of the payment.
PayPal reserves the right to carry out a credit check for the payment methods credit card via PayPal, direct debit via PayPal or - if offered - "purchase on account" or "payment by instalments" via PayPal. For this purpose, your payment data may be passed on to credit agencies on the basis of PayPal's legitimate interest in determining your solvency. PayPal uses the result of the credit check with regard to the statistical probability of non-payment for the purpose of deciding on the provision of the respective payment method. The creditworthiness information may contain probability values (so-called score values). Insofar as score values are included in the result of the credit report, they have their basis in a scientifically recognised mathematical-statistical procedure. The calculation of the score values includes, but is not limited to, address data. For further information on data protection law, including information on the credit agencies used, please refer to PayPal's data protection declaration: https://www.paypal.com/de/webapps/mpp/ua/privacy-full
You can object to this processing of your data at any time by sending a message to PayPal. However, PayPal may still be entitled to process your personal data if this is necessary to process payments in accordance with the contract.
PostFinance
If you choose a payment method from the payment service provider "PostFinance", the payment is processed via the payment service provider PostFinance AG (MIngerstrasse 20, CH-3030 Bern, hereinafter referred to as Postfinance), to whom we pass on the information you provided during the ordering process, along with information about your order (name, address, account number, bank code, credit card number, if applicable, invoice amount, currency and transaction number). Your data will only be passed on for the purpose of processing payments with the payment service provider PostFinance. and only to the extent necessary for this purpose.
TWINT
If you choose a payment method from the payment service provider "TWINT", the payment will be processed via the payment service provider TWINT AG (Stauffacherstrasse 31, CH-8004 Zurich, hereinafter "TWINT"), to whom we pass on the information you provided during the ordering process, together with information about your order (name, address, account number, bank code, credit card number if applicable, invoice amount, currency and transaction number). Your data will only be passed on for the purpose of processing payment with the payment service provider TWINT and only to the extent that it is necessary for this purpose.
Facebook as standard plugin
Our website uses so-called social plugins ("plugins") of the social network Facebook, which is operated by Facebook Ireland Limited, 4 Grand Canal Quay, Square, Dublin 2, Ireland ("Facebook"). The plugins are marked with a Facebook logo or the addition "Social Plug-in from Facebook" or "Facebook Social Plugin". You can find an overview of the Facebook plugins and their appearance here: https://developers.facebook.com/docs/plugins
When you call up a page of our website that contains such a plugin, your browser establishes a direct connection to the Facebook servers. The content of the plugin is transmitted by Facebook directly to your browser and integrated into the page. Through this integration, Facebook receives the information that your browser has called up the corresponding page of our website, even if you do not have a Facebook profile or are not currently logged in to Facebook. This information (including your IP address) is transmitted by your browser directly to a Facebook server in the USA and stored there.
If you are logged in to Facebook, Facebook can directly assign your visit to our website to your Facebook profile. If you interact with the plugins, for example by clicking the "Like" button or posting a comment, this information is also transmitted directly to a Facebook server and stored there. The information is also published on your Facebook profile and displayed to your Facebook friends.
If you do not want Facebook to assign the data collected via our website directly to your Facebook profile, you must log out of Facebook before visiting our website. You can also object to the loading of the Facebook plugins and thus the data processing operations described above for the future using add-ons for your browser, e.g. the script blocker "NoScript" (http://noscript.net/).
The purpose and scope of the data collection and the further processing and use of the data by Facebook, as well as your rights in this regard and setting options for protecting your privacy, can be found in Facebook's privacy policy:
http://www.facebook.com/policy.php
TikTok Plugin
When you call up a page of our website that contains such a plugin, your browser establishes a direct connection to the TikTok servers. The content of the plugin is transmitted by TikTok directly to your browser and integrated into the page. Through this integration, TikTok receives the information that your browser has called up the corresponding page of our website, even if you do not have a TikTok profile or are not currently logged in to TikTok. This information (including your IP address) may transmitted by your browser directly to a TikTok server globally and stored there.
If you are logged in to TikTok, TikTok can directly assign your visit to our website to your TikTok profile. If you interact with the plugins, for example by clicking the "Like" button or posting a comment, this information is also transmitted directly to a TikTok server and stored there. The information is also published on your TikTok profile and displayed to your TikTok friends.
The purpose and scope of the data collection and the further processing and use of the data by TikTok, as well as your rights in this regard and setting options for protecting your privacy, can be found in Tiktok’s privacy policy:
https://www.tiktok.com/legal/page/eea/privacy-policy/en
Use of Google Ads Conversion tracking
This website uses the online advertising programme "Google Ads" and, as part of Google Ads, the conversion tracking of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). We use Google Ads to draw attention to our attractive offers on external websites with the help of advertising media (so-called Google Adwords). We can determine how successful the individual advertising measures are in relation to the data of the advertising campaigns. In this way, we pursue the interest of showing you advertising that is of interest to you, making our website more interesting for you and achieving a fair calculation of advertising costs.
The conversion tracking cookie is set when a user clicks on an ad placed by Google. Cookies are small text files that are stored on your computer system. These cookies usually lose their validity after 30 days and are not used for personal identification. If the user visits certain pages of this website and the cookie has not yet expired, Google and we will be able to recognize that the user clicked on the ad and was redirected to this page. Each Google Ads customer receives a different cookie. Cookies cannot therefore be tracked across Google Ads customers' websites. The information obtained using the conversion cookie is used to create conversion statistics for Google Ads customers who have opted in to conversion tracking. Clients learn the total number of users who clicked on their ad and were redirected to a page tagged with a conversion tracking tag. However, they do not receive any information that personally identifies users. If you do not wish to participate in the tracking, you can block this use by deactivating the Google conversion tracking cookie via your internet browser under user settings. You will then not be included in the conversion tracking statistics. The use of Google Ads may also result in the transmission of personal data to the servers of Google LLC. in the USA.
You can obtain further information about Google's data protection policy at the following Internet address: https://www.google.de/policies/privacy/
You can permanently deactivate cookies for ad preferences by setting your browser software accordingly or by downloading and installing the browser plug-in available at the following link:
https://www.google.com/settings/ads/plugin?hl=de
Please note that certain functions of this website may not be available or may only be available to a limited extent if you have deactivated the use of cookies.
Google reCAPTCHA
On this website we also use the reCAPTCHA function of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). This function is primarily used to distinguish whether an entry is made by a natural person or is misused by machine and automated processing. The service includes the sending of the IP address and any other data required by Google for the reCAPTCHA service to Google. The use of Google reCAPTCHA may also involve the transmission of personal data to the servers of Google LLC. in the USA.
Further information on Google reCAPTCHA and Google's privacy policy can be found at: https://www.google.com/intl/de/policies/privacy/
10.2 Google Maps
We use Google Maps (API) from Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google") on our website. Google Maps is a web service for displaying interactive (land) maps in order to visually present geographical information. By using this service, you will be shown our location and it will be easier for you to find us.
Information about your use of our website (such as your IP address) is transmitted to Google servers and stored there as soon as you call up the sub-pages in which the Google Maps map is integrated. This information may also be transmitted to Google LLC servers in the USA. This occurs regardless of whether Google provides a user account via which you are logged in or whether no user account exists. If you are logged in to Google, your data will be directly assigned to your account. If you do not want your data to be associated with your Google profile, you must log out before activating the button. Google stores your data (even for users who are not logged in) as usage profiles and evaluates them. You have the right to object to the creation of these user profiles, and you must contact Google to exercise this right.
If you do not agree to the future transmission of your data to Google in the context of the use of Google Maps, you also have the option of completely deactivating the Google Maps web service by switching off the JavaScript application in your browser. Google Maps and thus also the map display on this website can then not be used.
You can view Google's terms of use at https://www.google.de/intl/de/policies/terms/regional.html, the additional terms of use for Google Maps can be found at https://www.google.com/intl/de_US/help/terms_maps.html
Detailed information on data protection in connection with the use of Google Maps can be found on Google's website ("Google Privacy Policy"): https://www.google.de/intl/de/policies/privacy/
The Swiss Data Protection Act grants you the right to know free of charge whether and which personal data we are storing about you. You also have the right to have incorrect information corrected and deleted. This is subject to statutory retention obligations (cf. in particular Art. 957 and 962 of the Swiss Code of Obligations).
Requests for information must be sent to us in writing. In connection with requests for information or deletion, we reserve the right to demand proof of identity.
