How are Salt & Rose Cosmetics made?
We work tirelessly to provide you with premium products that contain mostly naturally derived ingredients. Salt & Rose Cosmetics products do not contain animal products and are not tested on animals.
All of our products have been carefully formulated, thoroughly tested, and made to comply with worldwide regulations on quality and safety.
Are your products suitable for people with sensitive skin?
A majority of Salt & Rose’s products are made in Germany and the EU so that we can ensure every detail is just right and that all skin types can benefit from our offerings.
If you have any specific concerns, contact us at hello@saltrosecosmetics.com for a full product ingredients list. Please consult your doctor about potential allergic reactions to our ingredients before purchasing. {To cover your behind.}
What payment options are available? Is buy now, pay later available?
We accept Visa, Mastercard, American Express, Post Finance, Klarna and Twint.
You can also pay through PayPal if you prefer.
How is my purchase shipped?
Please note that we only offer shipping within Switzerland at this time.
Salt & Rose offers free shipping on orders over 60 CHF.
All other orders are sent via Standard Post ECO (arrival: 2-3 working days from posting) for 6.90 CHF.
All of our parcels are packaged in FSC® boxes from materials that have been sustainably managed and sourced. We try our best to reduce the amount of plastics that are typically used in shipments.
Our parcels are sent through pro-climate shipping and all of their carbon emissions are fully offset.
Do you ship internationally?
No, we do not ship outside of Switzerland at this time but we are looking to offer international shipping in the near future.
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What is your return policy?
We do not offer returns for hygienic reasons with the exception of items that arrived damaged or were sent incorrectly.
Damaged or incorrect items:
Email hello@saltrosecosmetics.com within 48 hours of your parcel’s arrival with your order number, a note about the problem, and multiple photos of the damaged or incorrect item.
The item must:
- Be unused.
- Be in its original shipping container.
- Include proof of purchase.
NOTE: All returns must be confirmed by Salt & Rose before processing.
Does Salt & Rose offer discounts to beauty professionals?
We love working with professionals from the beauty industry and are currently looking for ways to better connect and serve you.
I am interested in stocking Salt & Rose products. How do I get in touch?
We would love to speak with you about how we can supply your brand with our high-end beauty products. Please send an introductory email to hello@saltrosecosmetics.com and we will get back to you with partnership opportunities.